Privacy Policy
At Lumiere Lens Studio, located in the heart of Seattle's vibrant Ballard neighborhood, we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. Our studio, founded by Anya Petrova, has always prioritized trust and transparency in our relationships with clients, and this policy reflects that commitment.
1. Types of Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other contact information you provide when you inquire about our services, book a photography session, or subscribe to our newsletter. For example, if you're planning a wedding in the Puget Sound area and contact us for wedding photography services, we'll collect your name, wedding date, venue, and other relevant details.
- Payment Information: When you make a payment for our services, we collect payment information such as your credit card details or other financial information. This information is securely processed by our payment gateway providers, and we do not store your credit card details on our servers.
- Photographic and Video Data: This includes the photographs and videos we capture during photography sessions. We retain these files to provide you with copies of your images and to showcase our work on our website and social media channels with your consent.
- Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information helps us analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base as a whole. We use tools like Google Analytics to collect this data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to remember your preferences, personalize content, and track your usage of the website. You can control cookies through your browser settings. More details are available in our Cookies Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your personal information to provide you with the photography services you request, such as portrait sessions, wedding photography, or commercial photography. We also use your information to improve our services, customize your experience, and develop new features.
- Communicating with You: We use your contact information to communicate with you about your photography sessions, send you updates about our services, respond to your inquiries, and provide you with customer support.
- Marketing and Promotional Purposes: With your consent, we may use your contact information to send you marketing emails about our services, promotions, and special offers. You can opt out of receiving these emails at any time by clicking the unsubscribe link in the email.
- Showcasing Our Work: With your explicit consent, we may showcase photographs and videos from your photography session on our website, social media channels, and marketing materials. We will always obtain your written permission before using your images for these purposes.
- Analyzing Website Usage: We use website usage data to analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base as a whole. This information helps us improve the website and provide a better user experience.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Data Security Measures
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive information such as payment details and passwords during transmission and storage.
- Secure Servers: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know the information to perform their job duties.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.
- Employee Training: We train our employees on data security best practices and ensure they understand their responsibilities for protecting your personal information.
While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
4. Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we typically retain:
- Personal Information: We retain your personal information for as long as you are a client of Lumiere Lens Studio and for a reasonable period thereafter to manage our relationship with you, respond to your inquiries, and comply with applicable laws.
- Payment Information: We retain payment information for as long as necessary to process your payments and comply with applicable accounting and tax laws.
- Photographic and Video Data: We retain your photographs and videos for as long as you want us to, allowing you to order prints or access digital copies. We will archive your images securely and can delete them upon your request.
- Website Usage Data: We retain website usage data for a reasonable period to analyze trends and improve our website.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to request that we restrict our processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Lumiere Lens Studio. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third-party websites or services before providing them with your personal information.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes to this Privacy Policy on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Lumiere Lens Studio
5401 Leary Ave NW, Suite 200, Seattle, WA 98107
Phone: (206) 555-1212
Email: [email protected]
This Privacy Policy is effective as of January 1, 2025.